Thilan spent time with individual staff and then mediated between the staff who had the conflict. Her knowledge of conflict resolution was outstanding and led to both parties being fully listened to, given opportunities to state their issues in a safe environment and make rules for working together in the future.
With the Principal’s role becoming more and more demanding and the complex nature of working with people, I found Thilan’s work at our site to be invaluable. So much so we invited her back the following year.
This year Thilan spoke with groups and individuals and conducted a wellbeing audit. We had experienced some hard times in term 1 and 2 and this had affected staff morale. Thilan put together a comprehensive, confidential report for our leadership team to plan alongside Thilan for next steps. This was a thorough and highly effective process which led to clear next steps for improved wellbeing and whole site norms for our work together.
Thilan facilitated some sessions at staff meeting for both SSO’s and teaching staff and then a whole group workshop.
At our end of year review process staff consistently highlighted the difference in whole staff morale and wellbeing due to the work Thilan has done with us.
Thilan is an experienced practitioner that has really made a difference to how staff work together, look after themselves and each other. We will continue to work with Thilan into the future.
I can highly recommend Thilan to any school environment.
Having met Thilan I was struck by how easily she was able to establish a rapport with me, how much time she allowed for the process and how I felt she had listened and understood my concerns and misgivings regarding my work environment, including the reasons, I had got as far as being apart of mediation. Thilan’s style of working made me feel supported yet at the same time I understood this one part of a two-way process. I felt Thilan was exceptionally competent, empathic and had a wide understanding and knowledge of the Human Resource field. It was a pleasure to work with Thilan, who I found funny and engaging. I would not hesitate to recommending her services.