SO, WHO AM I?
“How do you pronounce your name?” is a question I get all the time. My answer: “I listen to anything that vaguely resembles it.” (It is Tee-
Having worked for the United Nations in countries like Switzerland, Cambodia, Bosnia, and Herzegovina, and the Netherlands, I feel like a fish in global waters (as long as I have access to Dutch
WHAT’S MY MISSION?
I believe the world would be a better place if we would all communicate better and learn to resolve conflict in a healthy way and collaborate to create and do amazing things. Then add after the two existing sentences a third sentence which reads: I love working with teams; a team is much more than the sum of all its’ individual members. If a team works a special energy is created that take all to a different level where great stuff happens.
I love helping leaders connect with their people, influence them, create trust, have authentic relationships and build thriving teams.
I only want to work with leaders and people who have the desire to grow as a human being and make the best out of their and other people’s lives.
THE HECK DO I KNOW ABOUT COMMUNICATION & CONFLICT MANAGEMENT SKILLS?
My passion for all things communication is a direct result of my career in which I worked as a barrister, a UN lawyer (working in (post) war zones in Cambodia and Bosnia-Herzegovina and on the international war crimes tribunal in The Hague) a human resources manager, and now as an
accredited mediator, coach, and trainer.
My professional experience has given me the opportunity to
I presented cases before the Supreme Court, negotiated with army commanders (including war criminals), prosecuted war crimes, monitored prison conditions in multiple countries, investigated serious human rights violations, adjudicated staff misconduct, mediated many conflicts, trained over a thousand people and coached many others.
Throughout my career I have learned to quickly build trust, influence others, communicate with ease, negotiate like a pro and deal with interpersonal conflict. I often had to step out of my comfort zone, overcome challenges, learn from my mistakes, build bridges, have courageous conversations and set professional boundaries while motivating my team members and help them get the best out of themselves and the team.
I am the founder of Win-Win Matters ( a consultancy firm) and the author of the best-selling book “Dealing with Conflict at Work: Eight Keys to Communicate with Colleagues Who Drive You Nuts”. (LINK TO AMAZON)
I am also a mother of two (most of the time) wonderful and bright daughters who keep me grounded, help me fine-tune my own communication skills and make me reflect on my own
Clients I've worked with
Books I've written
Impact on my clients
BOOK A 60-MINUTE MEETING WITH THILAN
Level 1, Mitsubishi Admin Building
1 Tonsley Boulevard
PO Box 299
Belair, SA 5052 Level 1